TERMS & CONDITIONS
BOOKING CANCELATIONS:For bookings, 30% bank transfer from total amount is mandatory. For WEEKEND WARRIOR and DELUXE BASIC & DELUXE FULL, only cancellations 15 days before the first riding day are reimbursed. For all other services, only cancellations 30 days before the first riding day are reimbursed.
Cancellations 8 days before the first riding day are not reimbursed.
It is the responsibility of clients to hold their own travel insurance policy to cover personnel medical care in case of accident, loss due to cancellation, and any third party liability that may arise from the use of the rental bikes by clients. No coverage is available from CHIBA Bike Farm to insure clients from loss in case of damage, theft or other liability incurred in the use of the rental bikes
PERSONAL ACCIDENTS INSURANCE:
Personal accident insurances are mandatory for Tourism Companies, as such this is a mandatory insurance. Furthermore, this is an important type of insurance because unforeseeable events might occur. Personal Accident insurance responds to the needs of individual security and family welfare regarding the risk of accident. It covers expenses with healthcare and even compensation, in the event that the trainee is permanently incapacitated from the accident. This responsibility will therefore be transferred to the Insurance Company through the Personal Accidents Insurance subscription. Allianz Group Personal Accidents Insurance offers a base coverage package that assures protection towards the most severe risks, such as death, invalidity, treatment expenses and funeral expenses. The Insurance Holder, CHIBA Bike Farm, should inform the people that make up the group about which insurance coverages are contracted, keeping proof that the information was provided. In case of injuries, medical assistance should immediately be sought. The accident should be reported to Allianz Portugal, in writing, up to a maximum period of 8 days. The accident description report should include a medical report with the nature of the injuries, respective diagnosis and, if applicable, the expected days of working incapacity and indication of a possible Permanent Disability.
Clients acknowledge and agree that CHIBA Bike Farm maintains no control over the operation of the rental bikes by clients. CHIBA Bike Farm assumes no responsibility for and cannot be held liable for any personal injury, property damage, third party liability or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reason of:
- Any wrongful, negligent or accidental acts or omissions on the part of the client or the client’s agents;
- Any defect in or failure of any vehicle, equipment or instrumentality owned, operated or otherwise used by the client
- Any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise, of CHIBA Bike Farm.
Clients hereby release CHIBA Bike Farm and its agents and employees from and against any and all liability arising during the rental period. Clients acknowledges that they are aware of the risks involved with cycling including but not limited to physical exertion, forces of nature, accidents, travel via any mode of transport, adequacy of medical facilities, or negligence (other than wilful or fraudulent) on the part of employees, agents or others of CHIBA Bike Farm.
Clients agree to be responsible for their own welfare, and accept any and all risk associated with the activities they undertake. Clients agree that the terms herein are binding on them, their family members, heirs, successors, assigns, dependents and/or minors accompanying them, and their legal representatives.
Clients acknowledge and agree that CHIBA Bike Farm and its agents have the right to refuse participation by any person judged incapable of activities, and for not executing this document or other required documentation. Any dispute arising out of these matters whatsoever, shall be resolved in binding arbitration/adjudication under the laws of the country of Portugal. Any part of this document found to be void or unenforceable shall not negate the enforcement of the remainder.
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body: CNIACC - National Center for Information and Arbitration of Consumer Disputes, with address at Rua D. Afonso Henriques 1, 4700-030 Braga and following contacts:
Tel.+351 253 619 107,
Centro de Arbitragem
Em caso de litígio o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de consumo: CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, com morada em Rua D. Afonso Henriques 1, 4700-030 Braga e seguintes contactos:
Tel.+351 253 619 107,